After-Hours Heating Emergency Assistance Program (HEAP)
Provides financial assistance to help low-income households meet home energy costs.
Regular Benefits range from $20 to $500. Amounts depend on income, age of household members, energy costs and shelter situation. Typically it is a one-time only benefit during the program year.
Emergency Benefits are available for persons who are eligible for HEAP and have an energy-related emergency such as a power shutoff, less than ¼ tank oil, kerosene or propane or have less than 10 days’ supply of wood, pellets or coal. Applicant households must meet a resource test. Benefit amounts vary. Typically it is a one-time only benefit during the program year.
Heating Equipment Repair or Replacement Benefits are available to repair or replace a furnace, boiler, or other direct heating equipment necessary to keep the home's primary heating source working.
Cooling Assistance Benefits are available to purchase and install an air conditioner or a fan to help keep the home cool. Individuals must have already received a regular benefit greater than $21 and have a documented medical condition that is exacerbated by heat.
Clean and Tune Benefits are available to clean the household's primary heating equipment, but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipments. Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $400.
Albany County residents, depending on income, age of household members, energy costs, and shelter situation; individuals must either pay directly for heating costs or pay rent that includes heating costs
Apply for regular HEAP benefits online at www.mybenefits.ny.gov or in person; telephone interviews are available
Proof of identity for all household members, social security number for all household members, proof of residence, fuel and/or utility bill (if paying for heat) or proof that rent includes heat, proof of income for all household members
Monday - Friday, 8 AM - 4:30 PM
NYS Hotline for HEAP Assistance
138 Central AveAlbany NY 12206
Call for details