Provides advocacy for low and moderate income, elderly, and/or disabled customers who are having difficulty paying their bill. Advocates provide access to National Grid programs and services. Advocates​ Anne O’Connell – Otsego, Rensselaer, Schenectady, and Schoharie counties Aurora Navarro – Jefferson, Lewis, Oswego, and St. Lawrence counties Kari Kelly –Clinton, Essex, Franklin, Fulton, Hamilton, Montgomery, […]