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3

National Grid Consumer Advocacy

Provides advocacy for low and moderate income, elderly, and/or disabled customers who are having difficulty paying their bill. Advocates provide access to National Grid programs and services. Advocates​ Anne O’Connell – Otsego, Rensselaer, Schenectady, and Schoharie counties Aurora Navarro – Jefferson, Lewis, Oswego, and St. Lawrence counties Kari Kelly –Clinton, Essex, Franklin, Fulton, Hamilton, Montgomery, […]

4

Consumer Initiatives

Provides support to mental health recipients to ensure their rights are respected, and that they have input in all phases of treatment and planning, along with access to centers that offer recreational, social and educational opportunities.

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Domestic Violence Program

Provides community education and planning, as well as direct client services including one-on-one support, trauma informed therapy, crisis intervention, and domestic violence emergency shelter.

6

Domestic Violence Program

Provides free and confidential services to survivors of domestic violence. Services include a safe shelter, a 24-hour crisis hotline, advocacy, court accompaniment, transportation, counseling, a domestic violence support group, and New York State Crime Victims Board claims assistance.

7

Domestic Violence Services

Provides services to all victims and survivors of domestic violence, including victims and survivors of intimate partner violence and family violence. Operates a confidential shelter and offers extensive support services. Advocates for victims and survivors when interacting with law enforcement and prosecution as well as assist victims and survivors with law enforcement and prosecution. Services […]

8

Emergency Assistance Advocacy

Provides assistance to individuals facing eviction or utilities shut-off and may include negotiations with landlords or utility companies, budget planning and direct financial support. Coordinates free legal consultation through the Capital District Women’s Bar Association and is offered on a regular basis.