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Consumer Education and Awareness

Reviews and mediates complaints from individual consumers. Also provides information to consumers and seeks to ensure a fair and vigorous market place. The Bureau also drafts legislation and conducts studies and writes reports on emerging consumer problems and issues.

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COVID-19 Vaccine Fraud Hotline

This toll-free hotline focused on vaccine-related fraud. New Yorkers who suspect fraud in the vaccine distribution process should call the hotline at 1-833-829-7226 or email the Department of Health at STOPVAXFRAUD@health.ny.gov. One example of fraud would be any offer of the vaccine in exchange for payment. Hotline staff will route complaints to the appropriate investigative […]

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Fraud Reporting

Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a “Tenants Rights Guide” with information about leases, safety, repairs, and rights available to both tenants and landlords.