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2

Dispute Resolution Center

Provides family, community, commercial, and special mediation (custody/visitation, family issues, landlord/tenant, consumer/merchant, and special education). Provides arbitration and small claims court mediation. Offers educational services to schools and groups/organizations/businesses on conflict resolution, and peer mediation.

3

Homelessness Prevention and Rapid Re-Housing Program (HPRP)

Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties’ rights and responsibilities is offered.

7

Civil Legal Services

Provides free legal counseling and representation for low-income individuals who need assistance in civil cases including government benefits, senior legal services, federal tax issue, unemployment insurance, disability, housing landlord/tenant, family law matters, and consumers issues.

9

Ombudsman Program

Staff and trained volunteers of the Ombudsman receive, investigate and resolve concerns of, or on behalf of the residents of long-term care facilities. Ombudsmen from Catholic Charities visit the facilities regularly to monitor the quality of care, assist residents in understanding and exercising their rights, assure care with dignity and respect, and encourage residents to […]

10

Ombudsman Program

Provides advocacy and resources for older adults and persons with disabilities who lives in nursing homes, assisted living, and other licensed adult care homes as well as behavioral health services.