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Reviews and mediates complaints from individual consumers. Also provides information to consumers and seeks to ensure a fair and vigorous market place. The Bureau also drafts legislation and conducts studies and writes reports on emerging consumer problems and issues.
Offers rent control for individuals with disabilities and who have qualified for SSDI, SSI, Disability Pension or Compensation by the US Department of Veterans Affairs.
Offers pro bono legal services to low income battered individuals in matters related to safety, financial support and custody of children. Provides assistance with orders of protection, paternity or child support orders, visitation of children and charges of child neglect due to domestic violence.
Provides a hotline available for fraud reporting, for consumers, insurance, medicaid, landord/tenant issues, etc. Also offers a “Tenants Rights Guide” with information about leases, safety, repairs, and rights available to both tenants and landlords.
Provides assistance to individuals and families facing eviction. Intervention between landlord and tenant and information about both parties’ rights and responsibilities is offered.
