1New York State Public Service Commission August 31, 2021 /in Basic Needs, Consumer Assistance and Protection, Housing/Shelter, Consumer Services, Consumer Complaints, Consumer Regulation, Regulations/Standards, Electric Service Payment Assistance, Utility Assistance, Public Utility Regulation/Deregulation, Television Complaints, Utility Service Complaints Regulates New York State utility billing and rates. Provides assistance to consumers in resolving disputes with utilities. Complaints, inquiries, and comments can be made online, by phone, or by mail.