National Grid Consumer Advocacy
Provides advocacy for low and moderate income, elderly, and/or disabled customers who are having difficulty paying their bill. Advocates provide access to National Grid programs and services.
Advocates
Anne O'Connell - Otsego, Rensselaer, Schenectady, and Schoharie counties
Aurora Navarro - Jefferson, Lewis, Oswego, and St. Lawrence counties
Kari Kelly -Clinton, Essex, Franklin, Fulton, Hamilton, Montgomery, Saratoga, Warren, and Washington counties
Kristie Alcindor - Albany and Columbia counties
Martani DeRooy - Herkimer and Oneida counties
Victoria Homer -Chenango, Cortland, Madison, and Onondaga counties
Greene County is covered by Central Hudson Gas and Electric.
Program Information
Eligibility
Individuals who are low and moderate income, elderly, have special needs, and/or disabled
Application Process
Call National Grid customer service at 800-642-4272 for a call back from the advocate in your area
Required Documentation
Call for required documentation
Fees
None
Contact Info
Hours:
Monday - Friday, 8 AM - 5 PM
Consumer Advocate
Website:
Address:
1125 BroadwayAlbany NY 12204
Resources