National Grid Consumer Advocacy
Provides advocacy for low-income, elderly, and/or disabled customers who are having difficulty paying their bill. Advocates provide access to National Grid programs and services.
Program Information
Eligibility
Individuals who are low-income, elderly, have special needs, and/or disabled
Application Process
Call National Grid customer service at 800-642-4272 for a call back from the advocate in your area
Required Documentation
Call for required documentation
Fees
None
Contact Info
Hours:
Albany office hours: Monday - Friday, 8:30 AM - 4:30 PM
Glens Falls office hours: Monday - Friday, 7:30 AM - 4:30 PM
Syracuse office hours: Monday - Friday, 8 AM - 5 PM
Aurora
Victoria Homer
Kari Kelly
Barbara Michalski
Anne O’Connell
Business Line
Website:
http://www.nationalgridus.com/niagaramohawk/index.asp
Address:
1125 BroadwayAlbany NY 12204
Resources
Quick Links
