Consumer Protection
Provides assistance to state residents on consumer issues, and and assists with filing complaints. Also offers educational outreach presentations which focus on identity theft prevention, mitigation, avoiding scams and more.
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New York State Public Service Commission
/in Consumer Assistance and Protection, Basic Needs, Housing/Shelter, Consumer Services, Consumer Complaints, Consumer Regulation, Regulations/Standards, Electric Service Payment Assistance, Utility Assistance, Public Utility Regulation/Deregulation, Television Complaints, Utility Service ComplaintsRegulates New York State utility billing and rates. Provides assistance to consumers in resolving disputes with utilities. Complaints, inquiries, and comments can be made online, by phone, or by mail.
Utility Intervention and New Technologies
/in Advocacy, Consumer Assistance and Protection, Consumer Complaints, Consumer Services, Individual Advocacy, Criminal Justice and Legal Services, Legal Assistance Modalities, Utility Service ComplaintsThe agency is the statutory representative of consumers before state and federal regulators of utilities, such as the Public Service Commission and the Federal Energy Regulatory Commission, where we work to ensure that consumers have affordable, high quality and reliable utility services.
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