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Provides advocacy for low and moderate income, elderly, and/or disabled customers who are having difficulty paying their bill. Advocates provide access to National Grid programs and services. Advocates Anne O’Connell – Otsego, Rensselaer, Schenectady, and Schoharie counties Aurora Navarro – Jefferson, Lewis, Oswego, and St. Lawrence counties Kari Kelly –Clinton, Essex, Franklin, Fulton, Hamilton, Montgomery, […]
Provides community education and planning, as well as direct client services including one-on-one support, trauma informed therapy, crisis intervention, and domestic violence emergency shelter.
Provides free and confidential services to survivors of domestic violence. Services include a safe shelter, a 24-hour crisis hotline, advocacy, court accompaniment, transportation, counseling, a domestic violence support group, and New York State Crime Victims Board claims assistance.
Provides services to all victims and survivors of domestic violence, including victims and survivors of intimate partner violence and family violence. Operates a confidential shelter and offers extensive support services. Advocates for victims and survivors when interacting with law enforcement and prosecution as well as assist victims and survivors with law enforcement and prosecution. Services […]
Provides assistance to individuals facing eviction or utilities shut-off and may include negotiations with landlords or utility companies, budget planning and direct financial support. Coordinates free legal consultation through the Capital District Women’s Bar Association and is offered on a regular basis.
Offers an outpatient treatment-referral program designed to serve individuals between the ages of 12 and 35 who are at risk or who have been sexually exploited/human trafficked, at-risk of sexual exploitation/human trafficking, runaway or are homeless. Services provided include individual and family counseling, street outreach, GED classes, DSS advocacy, life skills education, housing assistance, and education […]
Advocates for the legal rights and the change of legislation regarding issues which impact the poor in New York state, and find just cause when local or county government is not correcting a problem.
Enables emergency communication between military personnel and their families. Provides preparedness information for service members families. Advocates for veterans with the VA.
The agency is the statutory representative of consumers before state and federal regulators of utilities, such as the Public Service Commission and the Federal Energy Regulatory Commission, where we work to ensure that consumers have affordable, high quality and reliable utility services.
